Community Forum

billing cost - DOUBLED

Highlighted
Regular Visitor

billing cost - DOUBLED

My plan has pratically doubled after one year of service.. I understand the "promotion ends" but this is just insane. 

What can we do to get the revised and align on an appropriate charge for the service I am recieving. 

Highlighted
Official Employee

Re: billing cost - DOUBLED

Hi there, dixie10. 

 

I want to help you. I can double-check into your account to see if any promotions are available to you. 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!