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bill sky rocket

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bill sky rocket

out of the blue my bill jumped from 64.17 to 97.00 a month just for internet. it says service added, i did not add any service

Official Employee

Re: bill sky rocket

Hi @Rafael4.


I wanted to reach out to you and offer assistance regarding your bill. This usually happens when your promotional pricing expires. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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