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additional increment

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additional increment

How often does the fees on services increase? I am in my third month of subscription and I see my bill jump up already. All these hidden fees are killing customers.

Official Employee

Re: additional increment

evanohd11 -- Thank you for reaching out on the Xfinity Forums and I can help you from here. Sales tax and other fees can go up and do at times. Your base promotion price will stay the same within the 12 or 24-month term but will go up as the terms expire. I would be happy to look at your account to see if your promotion is expired or I can look for better rates for you. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".


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