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Will adding a premium channel via web site remove contract discount?

Regular Contributor

Will adding a premium channel via web site remove contract discount?

I’m on a double play contract and am thinking about adding a premium channel.  Looking at the account web site, it appears I can do that online, though the listed cost before even choosing a premium channel doesn’t match what I’m paying. 

 

If I add premium channel via the account web site (without changing my plan), will that remove my existing monthly contract discount?

Official Employee

Re: Will adding a premium channel via web site remove contract discount?

Hello, Morac2. Thanks for reaching out to us on the forums. This is a good question. When you add premium channels by themselves this is considered a "Bolt-on". Premium channels can be added or removed at any time with no issues. This will not affect your current promotion at all. If you'd like I can set it up for you as well if you like. Please send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: Will adding a premium channel via web site remove contract discount?

Hello, Morac2. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!