Community Forum

Why do I have a bill if I don't have an underground cable or temp cable?

Highlighted
New Poster

Why do I have a bill if I don't have an underground cable or temp cable?

Being charged, but obviously don't have a way to use the service.  A guy dropped the tv box and modem off, but couldn't hook up anything because a cable needs to be buried.  Why do I get charged for service if it's not actually connected and no schedule for when it will be done? Doesn't make sense to me...