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Why did my "service discount" decrease?

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Why did my "service discount" decrease?

Between December 2019 and January 2020, the "service discount" applied to my Performance Plus Internet plan (which I never altered) decreased from $36.96 to $21.96, causing my monthly bill to increase from $29.99 to $44.99. Why did this discount decrease, and therefore my bill increase? Thank you!

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Re: Why did my "service discount" decrease?


@elizabeth91 wrote:

Between December 2019 and January 2020, the "service discount" applied to my Performance Plus Internet plan (which I never altered) decreased from $36.96 to $21.96, causing my monthly bill to increase from $29.99 to $44.99. Why did this discount decrease, and therefore my bill increase? Thank you!


Notices of billing price changes can be found in the notes section of our previous bill[s].


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