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Why cant I pay my final bill online?

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Why cant I pay my final bill online?

There is no option to pay my final bill when I login to my account.   I have moved away from my prior address so Paper billing is not an option.  I explained this to the woman on the phone when I disconnected.  I will have no problem disputing the charges if I am unable to pay this bill.  This is criminal.  You want to refer me to a fricking collector? Unbelievable.  Im going to contact my congress reps.

 

Frank Perilla