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Was charged twice

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New Poster

Was charged twice

Need one of them to be dropped i had one payment not teo
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Official Employee

Re: Was charged twice

Hi @Marinowitzke

Thank you for using the Xfinity Forum to share your billing concerns. That's not good. I'd be happy to review your account and investigate the charges. If a refund is still needed, I can start the process to get it issued. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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