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Want to change plan. Maybe cancelling is best option

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Frequent Visitor

Want to change plan. Maybe cancelling is best option

Want to change my plan.  The website does not offer the options to change services.  It just says to call a number.  It seems there is no way to chat with a live agent anymore either.

 

This is getting frustrating.  Feel like I should cancel and use a service provider that is more convenient and flexible to my needs.

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Frequent Visitor

Re: Want to change plan. Maybe cancelling is best option

What are my options?