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WHY LATE FEES AS PEOPLE LIKE ME CAN'T EVEN PAY BILL DUE TO CORONA

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New Poster

WHY LATE FEES AS PEOPLE LIKE ME CAN'T EVEN PAY BILL DUE TO CORONA

this absolutely ridiculous as I am getting billed for late fees as I'm having trouble paying bill as is! why xfinity? I'm about to find a new internet provider!
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Official Employee

Re: WHY LATE FEES AS PEOPLE LIKE ME CAN'T EVEN PAY BILL DUE TO CORONA

Hi there, Kameron2001. We totally understand that these are uncertain times and it may be difficult to pay the bill on time. If you're interested, we can look into setting up a payment arrangement for you. You can also schedule a future dated payment, if that is easier. Please let us know.


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