I'm trying to view my bill, but it asks for a voice security pin. I don't have it, and when I request a new one, it states that the request couldn't be processed. I tried both email and mail.
Hello, waterdogdavey. Thanks for reaching out to us on the forums. I apologize to hear of the issues you are running into with trying to view your bill. Please attempt to follow the steps located on the following link: https://www.xfinity.com/support/articles/view-change-voice-security-pin
If you still find yourself having issues, please send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, waterdogdavey. I have not heard back from you. If you still need assistance, please feel free to start a new thread.