Just changed services and had phone included. Never used it nor do I have a home phone. Got hit with a $1,209.38 International Charge. Of course I try to contact Xfinity without any help, just stuck in the automated loop. I will conisder canceling my service just due to the fact that I cannot speak to anyone.
I NEED HELP
Welcome to the Xfinity Forum, and thanks for bringing this to our attention. This is definitely something we would like to investigate right away so we can determine how this happened, make it right, and ensure it doesn't happen again moving forward. To get started, please send me a private message with your first and last name. To send a private message, click on "ComcastChe" and then click send a message.