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Vacation hold

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Vacation hold

I would like to put our services on vacation hold
Expert

Re: Vacation hold


@mekile2 wrote:
I would like to put our services on vacation hold

 

Seasonal/Vacation hold is available to an XFINITY customer whose account is current, with no outstanding charges. There also needs to be at least 10 months since the start of the last seasonal enrollment.

 

If you live in the Central Division the minimum hold time 90 days and the maximum hold time is 270 days.

 

If you live in the West Division or Northeast Division the minimum hold time is 90 days and the maximum hold time is 180 days.

 

For more information, or to see if you qualify for seasonal/vacation hold, call 1-800-XFINITY (1-800-934-6489) or check this link: https://comcastseasonal.com/

 

If you live in the West Division you need to contact Comcast directly.


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Official Employee Digital Care

Re: Vacation hold

Hi mekile2, thank you for reaching out and welcome to our community forums.  If you are still needing assistance please send us a private message with your full name to begin.

 

 

 

 

 

 

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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