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Upset about bill increase

New Poster

Upset about bill increase

I absolutely hate all the calls from sales people trying to increase my service to something I'm not interested in for the same price! It would be awesome if they could offer me a promotion for staying a customer or signing a new contract at current level of service! And now we have the bill increasing again for only meh service! I want a lower bill. 

Official Employee

Re: Upset about bill increase

Hello EtownJ. I can assist with reviewing your account for any additional savings that may be available. I'll just need to access your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 

New Poster

Re: Upset about bill increase

Every time I click on private message me it takes me to a private message page that never loads anything.