Community Forum

Unexpected Increase

New Poster

Unexpected Increase

How does my bill go from about $54 per month to $85 per month?  No notice or any explanation. 

Official Employee

Re: Unexpected Increase

Hello prigas. Thank you for creating a post on our Forum. Sudden increases in fees are usually at the end of a promotional/ discount period. Discounted pricing only lasts for a limited period of time and does eventually shift to Everyday Price. Other price rate changes are printed on your monthly billing statement the month before they happen. I can assist with an account review to confirm exactly where the price increase is coming from. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Unexpected Increase

Hi prigas. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!