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Unauthorized transaction

New Poster

Unauthorized transaction

I was charged $511.00 out of the blue on 2-8-19. Every since I have been getting different stories. All I want is my money back. I have kids.
Official Employee

Re: Unauthorized transaction

Welcome to our community, ewakefield2014! I can definitely check your account and see what happened with the payment. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message. Thank you!

I am an Official Comcast Employee.
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