Community Forum

Unauthorized “XFINITY WIFI” charges

New Poster

Unauthorized “XFINITY WIFI” charges

I am getting charged for Xfinity WiFi randomly in $20 intervals. The money is not reflecting on my Xfinity account as I do no lt rent movies or buy any digital content. What are these charges and why won’t they stop? I’m close to hiring a lawyer to resolve this issue if Comcast can’t handle. Can anyone assist????!
Official Employee

Re: Unauthorized “XFINITY WIFI” charges

Hello, bigjonj3. I can look into your billing charges. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!