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Unable to Manage Plan / Upgrade Plan

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Unable to Manage Plan / Upgrade Plan

I'm trying to upgrade my internet plan, or even just manage my plan but all it tells me is:

 

"Please call 1-800-XFINITY and one of our friendly and knowledgeable representatives can help."

 

How can I go about managing my internet service plan?

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Frequent Visitor

Re: Unable to Manage Plan / Upgrade Plan

I'm having the same problem. Very frustrating
Amy