We have been with Comcast for almost 20 years. I have never been told I was under a contract and when we signed up 18 years ago I am sure I did not sign one then either. I was billed $210 for ETF. In my opnion if the company had better customer support we would not have had to go looking for another company. Charging longterm customers a fee to that extent will surley make they NEVER want to swith back!!
Hello Friz5. We thank you for your business. I can review your former account and agreement to determine if the Early Termination Fee you were charged was valid. If you would like, please send me a private message and include your full name, service address, and account number so I can assist you.