Community Forum

Transfer account ownership

New Poster

Transfer account ownership

Xfinity is in my name only....I've left the relationship and am no longer living at the service address or utilizing the services and equipment. We simply want to change the account from my name to his... I need some form to do so I know. But I can't find it online. Can someone please email me the form so we can handle this already?? I don't understand why is so difficult to get hands on this document. Please advise. Thank you!!!
Official Employee

Re: Transfer account ownership

Moving0n -- The only way you can do this is both parties would need to go in person to your local XFINITY Store.