My bill went from $135 last month to $211 this month, way more than I can afford. So, I called Xfinity, threatening to cancel my service, and spoke to a "customer loyalty" rep, and, after 20 minute go-round, this was the best she could offer: $177/month, with three months HBO free, but being charged for "equipment" (DVR and gateway). And before anyone askes, no, I don't want to buy my own modem/gateway.
Can anyone (e.g., one of the Comcast folks who monitor this forum) tell me how I can do better?
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