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Taking unauthorized payments?!?

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Taking unauthorized payments?!?

Has anyone else had an issue with unauthorized payments taken from their bank accounts? Or issues with autopay? Initially Comcast insisted I made double payments from my bank to my cable bill...why would I do that? In 2 different amounts? Then after that is cleared up I enroll in autopay. Prior to due date website says pymt will be taken out, after due date payment isn't taken out, I'm charged a late fee and then website says they will be taking out a double payment next month! Rep takes me off auto pay, I attempt to make a single payment but it takes the whole 2 months out of my account and now Comcast can't do anything about it till the payment posts and I possibly overdraw my account! What is going on here?!?