Could someone help me switch to a cheaper promotional pricing plan for Internet service? I'm currently on the 100Mbps plan but I'm not receiving the speeds as advertised. I've also realized 25Mbps is sufficent for my basic needs. I'm currently paying $39.99 and I see there's a promotional offer for the 25Mbps service for around $19.99. Could someone please see if a cheaper Internet only plan is available for me? Thanks.
Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.