Stingray Karaoke that I am charged for but didn't order

[charleskain]

Along with several posters to this forum I am also being charged for Stingray Karaoke which I not only did not order but didn't even know existed until my wife pointed it out on the bill.  How to I get this removed immediately?!

I did not order this service and do not appreciate having it added without notice or option to refuse.  This sort of action is very valid reason to move to a different provider.

[ComcastTambrey]

Hello, charleskain. Welcome to the Xfinity Forums. 

Thanks for reaching out to us with this billing concern. I would be more than happy to look over your bill with you and figure out how the charge was added and remove it for you. Please send me a private message with your first and last name so I can assist. 

To send a private message, click my name "ComcastTambrey", then click "send a message".

[ComcastTambrey]

charleskain,  as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get help with your bill, but if you still need assistance, please feel free to start a new thread.