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Still being billed?

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Still being billed?

About a month ago I set my account to stop service on the 11th as we were moving and the place we are moving to, already has service set up. My account was all set up and even showed a smaller bill for April. When I checked my account last night, my service was still charging me for the whole month and had not stopped.
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Re: Still being billed?


@Arkisage wrote:
About a month ago I set my account to stop service on the 11th as we were moving and the place we are moving to, already has service set up. My account was all set up and even showed a smaller bill for April. When I checked my account last night, my service was still charging me for the whole month and had not stopped.

Your bill was generated before the cancellation date.


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