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Starter Package Expired.

New Poster

Starter Package Expired.

Dear Support,

 

We had the very basic internet package for 29.99 and that is all we require . It has now bumped up to 49.99. Can you please put me back on my old 29.99 package? . There is no increase of speed or anything and we don't need any changes . 49.99 is just too much for this basic service. 

 

thanks,

Hira

Official Employee

Re: Starter Package Expired.

Hello heeriness. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with reviewing your account for any additional savings that may be available. I have received and responded to your Private Message. Let's continue via Private Messaging please. Thank you.


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Official Employee

Re: Starter Package Expired.

Hello heeriness. Thanks for private messaging me and allowing us to discuss your options. Due to elapsed time with no private message response, this thread has been locked. If you still need assistance with the matter, feel free to respond via private message or create a new post and our team would be more than happy to help you again. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!