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Sim cards ordered on my account and I never ordered any such thing

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New Poster

Sim cards ordered on my account and I never ordered any such thing

I am currently on hold waiting for your fraud team to pick up.  I recieved a collection notice with Xfinity Mobile listed as the Creditor in the amount of $3300.  I have never had or even thought about using Xfinity Moble.  I am currently living out of the country and am burning through exspensive overseas minutes while waiting on hold.  Is there anyone here that can assist me through chat or email??

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Expert

Re: Sim cards ordered on my account and I never ordered any such thing

@BDWEAVER23 

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

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