Have been a loyal Comcast customer for over 8 years. Never late or missed a payment. Over the years, bills have gradually increased for various reasons, often with no additional or improved services. My most recent bill increased by $25 due to not receiving the Service Discount. That represents a 15+% increase in my overall bill, making it nearly $200 per month. Living on a fixed income, that is a bitter pill to swallow in these economic times. I am looking for a way to either get the Service Discount back or change my plan to reduce my bill while not giving up my internet and TV services. Any ideas?
Hello stevek1953. Thanks for visiting and posting on our Forum. Regarding promotional discounted offers, We offer an introductory discounted rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory discount period offer expires, the price does go to what we call Everyday Price or regular rate. I can assist you with an account review to see if there are any offers available to better suit your needs. Please send me a private message and include your full name so I can assist you.
I am on here for the same reason. I can't seem to find a phone number where I can speak to a person about getting my bill reduced. I only want/need internet service and I am not able/willing to pay the current rate. I would like to speak to someone about my options. Thank you!