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Service Discount Eliminated

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Frequent Visitor

Service Discount Eliminated

Have been a loyal Comcast customer for over 8 years. Never late or missed a payment.  Over the years, bills have gradually increased for various reasons, often with no additional or improved services.  My most recent bill increased by $25 due to not receiving the Service Discount.  That represents a 15+% increase in my overall bill, making it nearly $200 per month.  Living on a fixed income, that is a bitter pill to swallow in these economic times.  I am looking for a way to either get the Service Discount back or change my plan to reduce my bill while not giving up my internet and TV services.  Any ideas?

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Official Employee

Re: Service Discount Eliminated

Hello stevek1953. Thanks for visiting and posting on our Forum. Regarding promotional discounted offers, We offer an introductory discounted rate for the first 6 months, 1 year, or 2 years depending upon the offer. After the introductory discount period offer expires, the price does go to what we call Everyday Price or regular rate. I can assist you with an account review to see if there are any offers available to better suit your needs. Please send me a private message and include your full name so I can assist you. 


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