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Seasonal Convenience Plan Billing

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Seasonal Convenience Plan Billing

Dear Xfinity Representative,

 

I signed up for the seasonal convenience plan.  It took effect on 27-March-2020.  Comcast has sent me an advanced billing statement that doesn't seem to account for the reduced cost for the seasonal billing plan.  Can you look into it for me?  

 

Phil Ham

 

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Re: Seasonal Convenience Plan Billing


@Philip_Ham wrote:

Dear Xfinity Representative,

 

I signed up for the seasonal convenience plan.  It took effect on 27-March-2020.  Comcast has sent me an advanced billing statement that doesn't seem to account for the reduced cost for the seasonal billing plan.  Can you look into it for me?  

 

Phil Ham

 


That bill was generated before you signed up for seasonal hold.


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