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STILL UNABLE TO PAY BILL!!!!!!

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STILL UNABLE TO PAY BILL!!!!!!

Honest to God this company has the WORST overall structure of service I have ever encountered.  Can't pay my bill online (website freezes on xfinity's end) and can't pay on the app (gives error code).  Now I am receiving past due fees and threats to shut my service off.  I can't even get on the phone with an agent!  PLEASE LET ME PAY!  I have reached my boiling point with this company.  For the loyal customer that I have been for years, paying on time every month, this is absolutely unacceptable - I have been dealing with this for over 5 months...  Got me on here begging them to let me pay... yes, just as ridiculous as it sounds.