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SH500.20: Received a Soap fault from ESP AMS

New Poster

SH500.20: Received a Soap fault from ESP AMS

I met this error 4 times using  Firefox and Chrome on my laptop computer  and my my mobile phone, what should I do?

New Poster

Re: SH500.20: Received a Soap fault from ESP AMS

I get a similar error when trying to add another user into my account SH500.40.1 - looks like a server error.

Official Employee

Re: SH500.20: Received a Soap fault from ESP AMS

Hey @Koggy

 

I can assist you with this. In order to do so, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.