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Return credits??

New Poster

Return credits??

I’ve issued a return on Oct 7th 2020 and I still have not received my credit?? Tracking shows that items returned were received on Oct 9th... what’s the hold up?
Official Employee

Re: Return credits??

Hello @Sundr1zz, thanks for reaching out to us on our Forums page! We appreciate you utilizing this platform for assistance with your billing concern. We can definitely further look into this and help you with any other service needs as well. To get started, can you please send me a Private Message including your first and last name as it appears on the account?


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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