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Reduced services but still being charged full amount

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Reduced services but still being charged full amount

We reduced our services to just cable and we are still being billed for the Triple Play.

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Re: Reduced services but still being charged full amount


@remkim wrote:

We reduced our services to just cable and we are still being billed for the Triple Play.


Your bill was probably generated before you made the change.  Pay the bill as it is shown and you should receive a prorated bill next time.


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