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Reduce my bill

New Poster

Reduce my bill

I would like to reduce my cable to the original discount rate. I cannot continue paying the higher rate

Official Employee

Re: Reduce my bill

Hello, and thank you for taking the time to reach out on the Xfinity Forums with your inquiry. I completely understand wanting to save money and I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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