Hello, princessknight. Welcome to the Xfinity Forums.
Thanks for reaching out to us. We do have the Internet Essentials program. You can visit https://www.internetessentials.com/ to see more information and if you are eligible for the program.
Let us know if you are able to find what you are looking for there, or if you have any further questions/concerns that I can assist you with.
princessknight, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get help adjusting your services, but if you still need assistance, please feel free to start a new thread.