I'm new to this forum and trying to post my question is crazy.
I was also charged for 5 months of some Stingray Kareoke thing! I see that other people were also. Did anyone get this resolved? I called customer service and they said they are only allowed to refund 3 months worth because thats the rule.
Real nice Comcast, charge people for something they didnt order, and then only give a partial refund??????
Laura31, thanks for reaching out. While three months is our policy, I can investigate this further for you. Please send me a private message with your full name, address, and phone number tied to your residential services for help.