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Re: Stingray Karaoke I did not order and was added tonight

New Poster

Re: Stingray Karaoke I did not order and was added tonight

I got charged too. The way they add this to your bill is very sneaky. We used the voice command and then we got these tiles of different choices so we picked one. There's no prompt asking if you want to order. You watch the video and lo and behold you're charged seven dollars. Thank goodness I found this on my bill. Sneaky sneaky sneaky business tactics. Shady Comcast. I better get my money back. Checking my plan every month for extra sneaky charges
Official Employee

Re: Stingray Karaoke I did not order and was added tonight

Hello, Rosarii - 

 

I would be happy to take a look at the bill with you to make sure the charge is removed.  Please send me a Private Message with your first and last name to get started. 

To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”


I am an Official Comcast Employee.
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