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Re: Service not restored after payment

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Re: Service not restored after payment

I paid my fees and support found I am not in the XAP system. The only thing that does say I am on the XAP is the IVR when I call in. Account balance is 0.00.

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Re: Service not restored after payment

FIXED! Had to use the Xfi application to activate my gateway. Xfinity.com/activate