Hi MKM49, I can review this further for you. Please send me a private message with your account information (your name, and phone number).
Mine also said "home" under my account number when I signed in and went to "My Account". But in the details it would show an old billing/service address that had been disconnected since 2016. It was an email only account.
Hi VC82, I can review this further for you. Can you please send me a private message with your name and phone number.