Community Forum

Re: Does the Ecobill "Discount" actually even exist??

New Poster

Re: Does the Ecobill "Discount" actually even exist??

My experience has been that it does not exist. I am 6 months in & signed up for Eco and auto pay and have yet to receive the credit after calling numerous times (each month in fact).  They have yet to resolve it for me.  I just get the run around...last time they told me I should be happy I am paying such a small amount for services -say what??  

Expert

Re: Does the Ecobill "Discount" actually even exist??

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Does the Ecobill "Discount" actually even exist??

Hi Stuck11, I am showing ComcastZach has reached out to you in your other post.  If you still have any questions please reach out there.

 

thank you

New Poster

Re: Does the Ecobill "Discount" actually even exist??

Hi

I'm having difficulty private messaging you and have question about my own account. Looking forward to some help. Thanks!