I have the same problem, I need to downgrade to internet only. I was about to call when I came across this. I had no idea there would be a problem. If I have to I will leave Comcast but if I can work something out I will try and stay. Must do something by the 1st. Can you help me.
Hello, Babesis. I can certainly take a look into downgrading you to just internet only. Can you please send me a PM with your full name?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.