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Rate increased, looking for better option

Regular Visitor

Rate increased, looking for better option

Hi there. My internet-only rate has been steadily increasing. Do you have any lower cost offers? I would like to stay with Xfinity but will need to shop around if there are no better rates available to me.

Thanks for your help!

<EDITED for Posting Personal Information>

Official Employee

Re: Rate increased, looking for better option

Hello Srodriguez3372. We certainly value your business, and want to make sure you are in a plan that fits your needs. I can assist with an account review to see if there are any offers available that may better suit you.

 

Per our Xfinity Forum Guidelines , please refrain from posting personal information in the public forums. 

 

To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.


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Official Employee

Re: Rate increased, looking for better option

Hi Srodriguez3372, glad we were able to find an offer that works better for you. This thread has been locked. Please don't hesitate to create another post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!