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Promotions for Long Time Customers

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Regular Contributor

Promotions for Long Time Customers

We have had an account with you before you became Comcast. A special promotion that I was switched to two years ago after my husband died has ended. Our bill has now increased by almost $30 which is a lot for someone on social security. $225 per month is a big expense. What promotion might be available to lower my monthly bill. I currently have tv, internet, voice and mobile with you. Please advise.

 

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Official Employee Digital Care

Re: Promotions for Long Time Customers

Greetings, patgeary! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I know it can be frustrating when the bill seems to be on the rise. We would like to take a look into account and see what we can do for you. Can you please send us a PM with your first and last name so we may further assist you?

 

To send a private message, please click my name "Comcast_Support" then select "Send a Message" on the right side.


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Regular Contributor

Re: Promotions for Long Time Customers

Thanks you for the great assistance in resolving this problem for me. I am happy with my change in service.

Regular Visitor

Re: Promotions for Long Time Customers

I am interested in this topic as well.