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Promotion ending - looking for help to to lower my bill

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Promotion ending - looking for help to to lower my bill

I have been a Comcast customer for a number of years.  I had been given a 12 month promotional HD preferred extra XF package for $149.99/month.  That just ended, and I"m wondering if there is any way to stay on the promotion rate rather than consider cancelling.  My bill is just too high now.

 

Thanks,

 Steve

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Official Employee

Re: Promotion ending - looking for help to to lower my bill

Hi Steve, thank you for reaching out and I can assist going over current promotions with you.  Please send me a private message with your full name to begin.

 

Thank you 


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Official Employee

Re: Promotion ending - looking for help to to lower my bill

Hi Steve,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!