My 24-month promo expired this month. My latest bill went up $45. I have the basic Triple Play package (Digital Starter, Performance Pro, Unlimited Voice). I'm looking to renew my previous promo price for these services.
I visited my local Xfinity Store today. I was told I qualify for promo pricing through Retentions but I would need to call 1-800-COMCAST since these promos are not available in the store. Unfortunately I waited an hour to be told this.
Before I call Retentions I thought I'd try contacting Comcast via this forum. Any help from a official Comcast person would be much appreciated. Thanks.
Hi Agrfan, I can help going over current promotions with you. Please send me a private message with your full name and phone number if you are still needing assistance.
Hi Agrfan, thank you for working with me through private message and please reach out if you need assistance.