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Promise to pay

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Promise to pay

My bill is due tomorrow. Can I push it back to Friday July 12th?
Official Employee

Re: Promise to pay

Hello Potts215, thank you so much for making a post regarding this concern. I apologize that I am addressing this thread late but if you still need assistance with setting up a promise to pay please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message". Also if you ever need assistance with this in the future you can expedite the wait and give us a call at 1-800-COMCAST or through your Xfinity "My Account" app. 


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Official Employee

Re: Promise to pay

Hi Potts215, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!