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Problems with Apple Pay for automatic payments

Regular Visitor

Problems with Apple Pay for automatic payments

I received an email from Comcast today about a failure of Apple Pay to make the automatic monthly payment.  Checking my account I saw the automatic payment had actually failed last month and this month.  But I used the same linked credit card to bring my account up to date with no problems so I've changed my automatic payment directly to the card instead.


Now I'm trying to figure out if this is an Apple or Comcast problem.  Has anyone else experienced this?  Any ideas for how to deal with it?

Official Employee

Re: Problems with Apple Pay for automatic payments

Hello, Rapporteur, thanks for reaching out to us here for help.

We know it has been some time since you created this thread and wanted to check in quickly to see if you still needed help with your apple payment or if you need further assistance?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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