Community Forum

Price Increase

New Poster

Price Increase

If Im under a 2 year contract how can you raise my costs up when I havnt changed anything?

Arnt we both bound by the contract price?

 

Official Employee

Re: Price Increase

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: Price Increase

Same here!!!!! my bill went up $20 but same everything....actually xfinity took away some channels

Official Employee

Re: Price Increase

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Price Increase

tried replying to pm but wont let me doesnt have anywhere to type

Official Employee

Re: Price Increase

Try replying to this sunnysmom, here is a private message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Price Increase

It wont let me send a PM.....

New Poster

Re: Price Increase

Wont let me PM....

Official Employee

Re: Price Increase

Hello waltmoore53, see if you can reply to my private message to you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Price Increase

I dont get pm's for some reason checked forum settings no clue