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Please void the hard query you guys did in my credit

Regular Visitor

Please void the hard query you guys did in my credit

Hello, 

 

I'm a long time customer with comcast. About 6 days ago and due to technical difficulties from you side I had to get a new Account. While doing so, I noticed you guys did a hard pull of my credit that I din't autorized. 

 

Can you guys please void that hard enquire? I called customer service for this but there have been 5 days and I'm still waiting. I have a ticket number. 

 

Thanks

Luis

Expert

Re: Please void the hard query you guys did in my credit

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Please void the hard query you guys did in my credit

Luis_9, thanks for reaching out. Let's check on your credit pull mask request. Please send me a private message with your full name, account address, and phone number for help. 

 

KenF

Regular Visitor

Re: Please void the hard query you guys did in my credit

ok, thanks!